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Direct To Consumer Programs
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PLEASE NOTE: For our Direct To Consumer Lending Programs, your customer MUST be the one who contacts the lender with questions or updates. Merchants are NOT allowed to contact any Direct To Consumer lenders on behalf of their customer. You, as the merchant, can provide the contact information below to your customer, but may not contact the lender directly. Please ensure you follow this simple rule, our lenders are expecting to ONLY hear from borrowers who are trying to obtain loans, NOT merchants.
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Hours: 6AM - 6PM (PST) Monday - Friday Phone: 1-866-615-6319 Email: Click Here (Borrower Must First Login For Email Support) Address: 101 Second Street, 15th Floor San Francisco, CA 94105 Borrowers should have their loan number ready when contacting Prosper for support. You can locate your loan number by logging into your account, clicking Borrowing, and then clicking your loan title. Your loan number will be under the title on the next page. |
Hours: 24/7 Support Phone: 800-712-5407 Fax: 312-264-0891 Email: [email protected] Address: 640 N. La Salle Dr., Suite 535 Chicago, Illinois 60654 AvantCredit has friendly, understanding representatives that are available to assist your customers 7 days a week. They are dedicated to answering your questions by phone, email or online chat. |
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Hours: 6AM - 5PM (PST) Monday - Friday 9AM - 12PM (PST) Saturday Phone: There Is NO Phone Support Provided By This Lender Best Way To Contact Lender: Borrowers who need to contact LightStream should complete the contact form that is found on LightStreams website. The lender will then contact the borrower directly. Unfortunately, there is no other way to contact this lender directly. |
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Direct To Merchant Programs
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Hours: Merchant Services: 4AM - 4PM (PST) Monday - Friday 9AM - 2PM (PST) Saturday Credit Department: 6AM - 9PM (PST) Monday - Saturday 8AM - 6PM (PST) Sunday Borrower Customer Service: 6AM - 5PM (PST) Monday - Friday Phone: Merchant Customer Service: 877-486-6785 Credit Department: 800-548-5545 Borrower Customer Service: 877-486-3442 Fax: Merchant Services Fax Number: 800-245-7491 Credit Department Fax Number: 800-726-8555 Merchant Services Email Address: [email protected] Address: PO Box 829 Springdale, AR 72765-0829 |
Hours: Merchant Services: 8AM - 7PM (PST) Monday - Friday 10AM - 4PM (PST) Saturday CLOSED SUNDAY Phone: Merchant Client Services: (866) 337-2537 ext. 5 Borrower Customer Service: (866) 337-2537 ext. 2002 Fax: (866) 850-0786 Email Support: [email protected] Website For Borrowers To Make Payments: www.payduvera.com Address: PO Box 2549 Carlsbad, CA 92018-2549 |
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Hours: Phone: Toll Free: 877-203-2785 Direct: 330-754-1297 Fax: 330-777-8831 Email: [email protected] Address: 1575 Corporate Woods Parkway Suite 200 Uniontown, Ohio 44685 |
Hours: Phone: Merchant Support: (877) 789-4384 Borrower Support: (877) 557-3769 Fax: 877-684-7829 Email: [email protected] Address: 136 E South Temple Ste 2420 Salt Lake City, UT 84111-1185 |
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First Look Approval Contact Information
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Client Support Email: [email protected] Client Fax Number: 858-707-7879 Phone Support: Please Email Us For The Fastest Response The best (and fastest) way to contact First Look Approval is by email. Simply send an email to [email protected] and a member of our team will contact you within 24 hours (usually MUCH quicker). If you have an urgent question or need help right away, we recommend you contact the lender you're working with directly. First Look Approval strives to provide fast responses by email and promises to get in contact with you as quickly as possible. If the issue requires First Look Approval calls you by phone, please make note of that and include the best phone number for First Look Approval to contact you at. If it is easier for you, you can also use the contact form to the right to contact First Look Approval. Regardless of how you get in touch with us, please be specific with how First Look Approval can be of assistance to you. |
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