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For basic questions regarding how to use the program, how to market the program, how to submit an application, how to submit a finalized loan package, etc; please contact First Look Approval.
We should be your first contact source in most instances.
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First Look Approval Contact Information
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Hours Open
8AM PT - 5:00PM PT Daily |
Phone and Fax
Phone: 888-958-7477 Fax: 858-707-7879 |
Email Address
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Reason You'd Contact
General Questions, Marketing Support, Training, Etc. We Are A Good Place To Start If You Need Help. |
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If, however, you have a question about a specific charge, need to speak with an underwriter, need to change charge amounts, etc; you will want to use the contact information below to find the correct contact. First Look Approval can always help you if you have questions. |
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Contact Information For Direct Lender (HelpCard)
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Contact Type
Borrower Customer Service Merchant Service Center |
Hours Open
6AM PT - 5PM PT M-F 6AM PT - 9PM PT Mon-Sat 8AM PT - 6PM PT Sunday |
Phone and Fax
(877) 486-3442 Phone: (800) 548-5545 Fax: (800) 726-8555 |
Reason You'd Contact
For Borrower Use To Make Payments And Ask Questions About Their Account. For Merchant Use For Support Questions About Specific Applications, Statuses, Etc. |